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At Netmarket, you can shop with confidence. We use the latest encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online.
To further reinforce the security of your online transactions, we offer you the Netmarket Security Guarantee. If your credit card number is stolen online while shopping at Netmarket and fraudulent charges are made on the card, Netmarket will reimburse you the amount of the fraudulent charges not covered by your credit card issuer—up to your legal limit*.
With a guarantee like ours, you can feel free to take full advantage of everything that Netmarket has to offer! Shop for brand name merchandise at discount prices or browse for bargains in the Factory Outlet Store.
To notify Netmarket of fraudulent use or for information on how to receive reimbursement, please call Customer Service: 1-888-696-2753 ( Monday - Friday: 8 a.m. - 10 p.m.(ET), Saturday: 8 a.m. - 6 p.m.(ET), Sunday: Closed).
*IMPORTANT NOTICE: YOUR LIABILITY FOR FRAUDULENT CHARGES "UNDER FEDERAL LAW: For credit cards: If the card issuer has notified you of your maximum potential liability, has provided a means for you to notify the card issuer of credit card loss or theft, and if the credit card contains a way of identifying the cardholder or authorized user, then your liability for fraudulent charges made to your account before the card issuer is notified is up to $50.00 on each card. For debit and cash machine cards: Your liability for fraudulent use of your cards is up to $50.00 if you notify the card issuer of the loss or theft of the card within two business days after learning of the loss or theft of the card. After that, your liability is up to $500.00 for each card. Or, if you do not notify the card issuer within 60 days of receipt of a monthly statement showing unauthorized transfers, then your liability for each card is up to the total amount of unauthorized transfers that occurred after the 60-day period and before notice, provided that the card issuer establishes that the unauthorized transfers would not have occurred if you had notified the card issuer within the 60-day period. You may also be liable for up to $50.00 or $500.00 for each card as described above, as applicable."